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Basic Info.
Product Description
We are delighted to offer complimentary design drawing services to our esteemed customers, ensuring their visions come to life.
For our valued wholesale custom customers, we are pleased to provide a complimentary sample production service, showcasing our commitment to excellence and precision.
1. Price for Customized Products
Our exquisite products are custom-made to perfection. The images displayed serve as a visual guide only. To provide an accurate quote and production timeline, we need detailed specifications regarding size, material, process, and quantity.
The production timeframe for custom items typically spans around 5-10 days.
2. Price for In-Stock Products
We also carry a selection of ready-made items. To browse our comprehensive product catalog, which includes detailed information on size, materials, and processes, please contact us. Prices will be determined based on your required quantities.
For in-stock blank items, our efficient assembly and engraving processes generally take only 2-3 days.
3. What We're Doing
While our prices may not be the lowest, our commitment to quality is unmatched.Our products are crafted with Shenzhen's cutting-edge technology and refined processes,ensuring exceptional quality and maintaining our competitive edge.
For more detailed information, please reach out to our business team. Click here to contact us
4. Your Choice
Customers can either provide their own design images for a truly personalized touch or select from our diverse range of product styles.
Opt for our pre-designed styles made using standard molds, ensuring cost savings without sacrificing quality.
Choose custom styles that necessitate precisely redesigned drawings for accurate mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing).
For orders under $500, shipping costs may exceed the product value.(Please carefully evaluate the value of your purchase to optimize cost savings).
Our business manager and the freight company will calculate the exact shipping costs, or customers can choose to use their preferred shipping partners.
Why should you choose Jianxin Process?
1. Quality and Process Issues
Our factory is strategically located in Shenzhen, a pulsating hub of high-tech innovation. As a premier global science and technology center, Shenzhen boasts some of the world's leading enterprises and innovation resources, positioning us at the forefront of technology.
With 26 advanced machines for molding, stamping, polishing, engraving, spraying, printing, and laser cutting, we utilize cutting-edge technology to ensure efficient, precise, and stable production processes. This guarantees the reliability and superior quality of our products.
Shenzhen's vast market and robust supply chain network enable us to collaborate seamlessly with both domestic and international clients, catering to diverse regional and industry-specific needs. Staying attuned to the latest market trends and information allows us to continually innovate and upgrade our products and services.
2. How to Place an Order?
If our current selection does not meet your needs, please share your usage scenario via email or WhatsApp. We will send you a tailored product album for your review. Provide us with the product quantity and usage date, and our foreign trade business manager will contact you within one hour to offer expert advice.
3. What Are Your Terms of Payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality Control Guarantee for Large Orders?
Absolutely. Our production lines are integrated with an ERP quality management system, ensuring standards compliance. Each product undergoes a 100% inspection before packaging, followed by random QC inspection prior to shipment, adhering to Factory Standard 2134.
5. Do You Accept Sample Orders?
Yes, we support sample orders. Spot samples are provided free of charge. For customized products, we offer free proofing or mold fee exemptions based on the order quantity.
6. How Do You Ensure Customer Protection with Advance Payments? What If There Are Issues with the Final Product?
We commit to signing a formal specification contract before production commences to safeguard your interests.
Additionally, we offer multiple reliable payment methods for your security.
Upon initiating mass production, we will provide a proofing sample for your approval, ensuring the final product aligns with your expectations.
Pre-payment is crucial for acquiring raw materials, configuring production lines, and allocating necessary resources to ensure timely manufacturing and accurate delivery schedules.
In the event of any quality issues with the received product, we have the following resolution steps in place:
Promptly notify our customer after-sales team with detailed information about the issue. They will contact you to understand the specifics and find a resolution.
We may request photographs, descriptions, or other relevant evidence to better assess the problem.
Depending on the severity, we will offer a solution per the contract and quality assurance policy, which may include a refund, repair, or replacement.
Our commitment is to ensure your satisfaction. We aim to resolve any issues and build a long-term partnership, delivering high-quality products and excellent service to you.
