- Overview
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Basic Info.
Product Description
We offer complimentary design drawing services, ensuring that our customers’ visions are brought to life with precision and creativity.
For our valued wholesale custom clients, we extend the exclusive benefit of free sample production services, demonstrating our commitment to quality and customer satisfaction.
1. Price for Customized Products
Our products are primarily custom-made, and the images shown are for demonstration purposes only. We need to understand your specific requirements for product size, material, process, and quantity to provide an accurate quotation and production timeline.
The production period for custom products is generally around5-10 days.
2. Price for In-Stock Products
We also have a selection of ready-to-ship products. Please consult us for our detailed product catalog, which includes specifications on size, materials, and processes. The price will be determined based on the quantity you require.
For in-stock blank products, we only need to assemble and sign engraving. The production cycle is generally within 2-3 days.
3. What We're Doing
While we may not offer the lowest prices, we guarantee unparalleled quality.Our products are manufactured using Shenzhen's advanced technology and perfected processes, ensuring superior quality and a competitive edge.
For further details, please consult our business team. Click here to contact us
4. Your Choice
Customers can provide their own design images for customization or choose from an array of product styles we offer.
Opt for our off-the-shelf styles, produced using standard molds, to save on mold costs without compromising on quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation (Crystal, glass, acrylic, and wood products do not require mold manufacturing).
For orders under $500, shipping costs may exceed the product value.(Please carefully consider the value of your purchase to save costs)
The specific freight will be calculated by our business manager and the freight company, or customers may use their preferred shipping partners to handle transportation.
Why Choose Jianxin Process?
1. Quality and Process Excellence
Our factory is strategically located in Shenzhen, a global hub for science and technology innovation. The city's unparalleled resources and leading tech enterprises empower us to leverage cutting-edge advancements and offer superior products.
With 26 sets of state-of-the-art equipment including molding, stamping, polishing, engraving, spraying, printing, and laser cutting, we ensure a streamlined, efficient, and precise production process. Our high standards guarantee the stability and reliability of every product.
Shenzhen's vast market and extensive supply chain network enable us to seamlessly collaborate with both domestic and international clients to meet diverse regional and industry needs. We stay ahead of market trends, continually innovating and upgrading our offerings to deliver unparalleled products and services.
2. How to Order?
If you don't find a style you like, share your usage scenario or activity via email or WhatsApp. We'll send a curated product album tailored to your needs. Inform us about the product quantity and usage date, and our foreign trade business manager will reach out within an hour with professional guidance.
3. What Are Your Terms of Payment?
We require a 50% deposit before production and the remaining 50% balance before delivery.
4. Quality Control Guarantee for Large Orders?
Absolutely! Our production lines are integrated with an ERP quality management system. Adhering to stringent standards, we ensure product consistency, conduct 100% inspections before packaging, and perform random QC checks before delivery. All products comply with Factory Standard 2134.
5. Can You Accept Sample Orders?
Yes, we support sample orders. Spot samples are provided free of charge, and for customized products, we offer complimentary proofing or waive mold fees depending on the order quantity.
6. Customer Protection for Advance Payments: What If the Product Is Incorrect or Poorly Made?
We ensure peace of mind by signing a formal specification contract before production.
We also offer multiple reliable payment methods.
Upon starting mass production, we provide proofing samples for your approval, ensuring the final product matches the accepted sample.
Pre-payment is essential as it allows us to purchase raw materials and set up production lines efficiently, ensuring timely manufacturing and accurate delivery dates.
If you receive a faulty or poorly made product, follow these steps to resolve the issue:
Notify our customer after-sales team with details of the issue. They will promptly contact you to understand and address the problem.
Please provide detailed information about the product quality issue, including photographs, descriptions, or any other relevant evidence. This assists us in accurately assessing the problem.
Based on the severity, we will offer solutions inline with the contract and our quality assurance policy, which may include refunds, repairs, or replacements.
We are committed to ensuring your satisfaction and will work diligently to resolve any issues. Our goal is to build long-term partnerships by delivering high-quality products and exceptional service.
